Ops & VA support for mental health practices
You take care of patients. I'll take care of the back office.
Hi, I'm Mark. I help psychiatrists, PMHNPs and practice-building programs run smoother operations: practice admin, patient inquiry follow-up, reporting and GoHighLevel builds. I stay calm even when the inbox doesn't.
HIPAA certified 6+ years remote opsSupporting a psychiatry practice-building academy
Mental health practices
I already know how a practice runs.
I currently support a psychiatry practice-building academy, including setting up PracticeQ for its members and doctors. So I'm not learning your world from scratch. I'm already in it.
Who I help
- PMHNPs starting or growing a private practice
- Psychiatrists who want admin off their plate
- Practice-building academies and programs for clinicians
What I already do in this space
- PracticeQ account setup and e-prescribing troubleshooting
- Classifying insurance providers and analyzing income reports
- Daily and weekly lead reports, including speed to lead
- Auditing CRM conversations so no inquiry is left unanswered
- Daily QA on sales calls and outreach
About me
6+ years working remotely for founders, coaches and small teams, and now focused on mental health practices. I know how to jump into messy processes and actually clean them up.
Working with a psychiatry practice-building academy got me hooked on this space. There's a lot of admin between a clinician and their patients, and that's exactly the part I like taking off your plate. When I'm not knee-deep in a practice's tech stack, you'll find me exploring something new, or enjoying a slower day off with my coffee.
What I do
Practice ops first. Solid systems underneath.
Practice admin & PracticeQ
Account setup, troubleshooting, and the day-to-day admin that keeps a practice running.
Inquiry & lead follow-up
Fast, friendly replies to new inquiries, follow-up on booked calls, and no conversation left hanging.
Reporting & KPIs
Lead reports, speed to lead, income and insurance reports you can actually trust.
GoHighLevel builds
Pipelines, workflows, booking reminders and automations that run without babysitting.
Executive assistance
Inbox, calendar and high-level admin, so you can focus on the stuff only you can do.
Team coordination
Tasks, handoffs, SOPs and deadlines kept in sync in ClickUp or Notion.
Also helps with: social media management, bookkeeping, Klaviyo, Shopify and DisputeFox.
Tools & software
Already fluent in your practice's stack.
Pricing
Simple, honest rates. No mystery fees.
Hourly rate
$7 to $15/ hour
The only surprise on your invoice should be how much time you got back.
Your rate depends on what you need, how much of it, and when. Lighter admin sits at the lower end. Practice systems, reporting and GoHighLevel builds sit higher.
Get your exact rateWhat moves the number
- Scope and complexitySorting an inbox and rebuilding a broken pipeline are both "admin." Your wallet should know the difference.
- Hours and commitmentHow many hours a week you need me, and whether it's ongoing support or a one-time project.
- Schedule and availabilityThe hours you need me online and how much they overlap with your time zone.
- Tools and specializationPracticeQ, GoHighLevel and reporting work need more know-how than general admin.
- Turnaround"Whenever you get to it" and "by tomorrow morning" are priced a little differently. Physics, basically.
Your exact rate is agreed on a free intro call, before any work starts. No long proposals, no fine print scavenger hunt.
What clients say
Responsive, thorough, and always goes the extra mile.
I am working with Mark Anthony to help build lead generation. He has been very responsive and is extremely professional. He always responds in a timely manner and provides great service. I recommend working with him.
Mark had been excellent to work with. At times he's gone above and beyond and also been a great team player. He's always happy to try new things if it is required and is happy to learn.
Excellent communication skills. Very attentive and positive. ALWAYS delivers results and goes above and beyond to get the task done!
Mark produces thorough and accurate work, I know I can count on him to get the job done!
Mark has been very helpful with managing socials for our SaaS product.
- Buried in practice admin?
- New inquiries waiting too long for a reply?
- Ready to add someone to your team?
- Or just want a quick chat about anything under the sun?
Let's get you back to your patients.
Contact
Send me a message.
Tell me a bit about your practice or project and I'll get back to you as soon as I can.
or skip the inbox
Book a 30-min intro call
Pick a time that works for you and we'll talk through what you need. No pressure, no pitch deck.
Book a free intro call